Our statement on COVID-19
Sending all our bunny love and hugs to the healthcare workers that are helping communities all around the world during the COVID-19 outbreak. We are so grateful for all of your care & support. 💙
We are also sending love to all those affected by this virus and have released a statement for our customers on our blog. Please don't hesitate to contact us if you have any questions at all. We are committed to Giving Glad Dreams during this stressful time for so many.
Customers must provide:
- Tax ID and a copy of their resale license.
- Physical store address.
- Complete credit card information.
We accept Visa, Mastercard, Discover and American Express. We will not charge a credit card until items ship. An initial order will be shipped when store location has been verified and all new account information has been received. The minimum for an opening order is $400. Re-orders must meet minimum of $200.
Terms are applied for the following conditions:
- Non-profit organizations with tax ID to verify.
- All new customers wishing to establish credit must submit a completed credit application.
- For customers with established credit, invoices are due 30 days from billing date
Most items not available at time of shipment are backordered to ship when product become available. Backorders under $75 wholesale, or over 60 days old are canceled automatically.
We ship all packaged via UPS Ground. Expedited shipping is available at additional charge. Bunnies By The Bay will only accept business addresses for shipment and will not be responsible for any product shipped to personal residences.
Damaged merchandise must be reported within 5 days of receipt. Bunnies By The Bay must authorize all returns. Refused or returned shipments are subject to a 10% restocking fee and shipping charges.
Once approved, the Retailer may sell at or above MSRP products offered by Bunnies By The Bay. Once approved, the Retailer may sell product via these distribution channels:
- At the Retailers brick and mortar location
- Through the Retailer's website and only at terms and policies consistent with in-store sales. Selling by an auction or co-op site is prohibited.
Price and styles are subject to change without notice. The right to sell Bunnies By The Bay may be revoked at any time. Product line is only available directly through Bunnies By The Bay or approved representative.
All advertising of product including the name "Bunnies By The Bay" must be approved. All Bunnies By The Bay images used by the Retailer must be approved by Bunnies By The Bay.
Thank you for shopping at bunniesbythebay.com. Ensuring the privacy and security of your personal information is very important to us. Personal information you provide to us while creating an account and at checkout (i.e.: name, address, telephone number, email, billing & ship to address, credit card information) is maintained in private files on our secure web server and on our internal systems. This information may be combined with other identifiable personal information (such as demographic and past purchase information) from our records and other sources. We may use this combined information for future marketing initiatives and to help us improve our website presentation and your overall shopping experience.